Cancelation Policy & Refund Policy
I understand that plans can change and I aim to be as fair and flexible as possible.
1. Individual Sessions
Cancellations made at least 48 hours before your appointment will receive a full refund or may be rescheduled at no extra charge.
Cancellations made less than 48 hours before a session are non-refundable, except in exceptional circumstances at my discretion.
2. Packages
Packages (multiple-session bundles) are non-refundable once the first session has been used.
Sessions within a package must be taken within the stated validity period.
3. Workshops & Events
Event and workshop bookings are non-refundable, but where possible, tickets may be transferred to another person or credited toward a future event (subject to availability).
4. Late Arrivals & No-Shows
Please arrive on time. Sessions that start late due to client delay cannot be extended and will still end at the scheduled time.
No-shows will be charged the full session fee.
5. Cancellations by The Power In You Wellbeing
If I need to cancel or reschedule your session, I will offer you an alternative date or a full refund.
For all cancellations, please contact me at helen@thepowerinyouwellbeing.com as soon as possible.
